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    Xbox Live Troubles Result In Free Game

    By Jay Alan | January 4, 2008

    xboxlivelogo.jpgIt’s not really news that Xbox Live has been having serious issues since Christmas. A massive influx of new users meant that Microsoft’s servers have had some problems keeping pace. Luckily, they actually feel bad about the situation and will be offering a free game to both Gold and Silver members:

    Dear Xbox LIVE Members:

    During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.

    As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.

    At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.

    Thank you again for helping make Xbox LIVE everything that it is today!

    Sincerely,
    Marc Whitten
    Gamertag: Notwen

    While I’m no fan of the Microsoft that sells Windows (most likely the reason for the problem), the Microsoft that sells the Xbox seems to care about their customers and deserves props for a move like this one.

    Via: Major Nelson


    Topics: Games, Xbox 360, Xbox Live |

    2 Responses to “Xbox Live Troubles Result In Free Game”

    1. Project Silence Podcast 7: How I Learned to Stop Worrying and Love the Format War | Project Silence Says:
      January 9th, 2008 at 7:13 am

      […] Xbox problems result in a free game. […]

    2. Microsoft Announces Free Game: Undertow | Project Silence Says:
      January 22nd, 2008 at 6:53 am

      […] few weeks ago Microsoft promised a free game to Live users for all the problems experienced during the Christmas and New Years holidays. The […]

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